Peace through victory - the American way.

Saturday, January 27, 2007

Netflix Deliveries Are Slow, Slow, Slow.

The delivery time for movies has really gotten bad. I've been a Netflix customer since October 2002. DVDs used to arrive at Netflix the day after I mailed them back and I'd get a new DVD the day after. No longer.

Now, it routinely takes 2-3 days for a DVD to arrive at Netflix's site. Last week I returned a movie on Friday, another on Saturday, and a third on Monday. All three arrived at Netflix on Wednesday. This is typical for me now. The shipping delay is becoming unacceptably long.

Here's part of the problem. The Netflix distribution sites are only open Monday through Friday. Yet the mail is delivered on Saturday. Think about that. Even the Post Office is open on Saturdays but Netflix isn't. What kind of American retail operation is closed on weekends? Netflix should be open on Saturdays to receive and ship DVDs. That they aren't is positively un-American.

-tdr

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